Frequently Asked Questions
Cancellation and Refund Policy
We value transparency and want to ensure you have a clear understanding of our refund policy. Please familiarize yourself with these guidelines before booking your eFoil lesson. If you have any questions or need further clarification, don't hesitate to contact us.
Cancellation by the customer:
Full refund - Cancel your eFoil lesson 24 hours in advance to receive a full refund.
Cancellation by the business:
Full refund - If we need to cancel your eFoil lesson due to unforeseen circumstances, you will receive a full refund.
Rescheduling - We can also offer the option to reschedule your lesson at a convenient time.
No-shows or late arrivals:
No refund - If you fail to show up for your scheduled lesson or arrive significantly late without notice, a refund will not be provided.